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Thread: Sky Creation Review

  1. #11
    Junior Member
    Join Date
    Feb 2017
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    1
    Quote Originally Posted by Juls View Post
    I signed a deal with Sky Creation and am regretted it.

    1. The contractors work 1 day then no work done for 3 weeks. I have to keep chasing my ID on the progress. He keeps saying he told them to work, yet no work is done. Not very responsible and the impression is he cannot manage his contractors.

    2. He told me that the contractor is coming to do work and I specially go down to the house. After waiting for hours the contractor does not turn up. When I ring my ID, he has no idea where the contractor is and that they did not show up. After checking he then tells me they are not coming.

    2. A lot of the time, after much chasing, he will send his contractors down to the house and I will meet them directly and sort out the issues personally with them. I have no choice but to personally manage the reno project or else nothing gets done. Not sure what I'm paying him for.

    3. Quality of work is variable and depends on the contractor sent. The first plumber spoil my tiles when doing the pipes. Subsequent after the tiles got fixed, another plumber came and this one was good. A lot of the work (painting, carpentry etc) required a few rounds of rectification before it was done properly.

    4. ID did not/ does not check the quality of work done. I had to point out all the faults to him instead.

    As per the contract, most of the money is collected fairly early in the reno stage (i.e 95% of total is paid before carpentry) so you are stuck and left with little choice but to stick it out.
    Hi all,

    My husband & I also had the similar bad experience with this ID company! The 3D drawings is not following what we discussed which require multiple times of amendments. The house was left without reno work done for few weeks, until much later we need to chase after their ID, site supervisor, as well as the contractors for the reno progress! Not yet mention about carpentry work done not according to what we had discussed & finalized during the meeting with ID. Finally the house was handed over but quality is questionable; as you can see from the picture attached, we barely use the cabinets for less than 5 months! I am now still waiting for their account department to email me the feedback form (waited since early Jan 2017 till now), as i was told by the ID that Warranty Letter can only be given to me after i fill-up the feedback form

    I would say the whole reno process is a nightmare for my family!

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  2. #12
    Junior Member
    Join Date
    Jul 2017
    Posts
    1
    I am sorry for those who met the wrong ID, but my personal experience with SKYcreation was perfectly great. Before we begin our hunt for an ID, we came out with a set of criteria.
    - Large scale company and have good history in ID works
    - Able to present a library of concepts for viewing
    - Wide range of materials choice
    - Interior designer must be responsible
    - ID must able to present to our ideas
    - ID must keep their promises

    With the set of criteria in mind, my wife and I began our hunt for ID firm. Through FB, we saw that SKYcreation was having an open house at their ‘MUSEE’ showroom, so we gave it a try. On the appointment day, we were hosted by one of the interior designers (ID), Ms Candice. I confess that I was ageist. Candice is a young lady and my first impression is 'inexperience'. She guided us through the showroom and introduced a wide range of materials that their company is using. I am impressed with the resources the company have. After the tour, I also described my concept to her and immediately she sketches it on the floor plan and presented my ideas into drawings. She also contributes her ideas to improve the design. I am IMPRESSED with her creativity. My wife and I are very comfortable with the ID and the strong company structure. We decided to invest our $2k to see the complete floor plan sketch. About 2-3 weeks later, we met her in their main office to view our design and see our first quotation. I am pleased with the works and quotation falls within our budget (35-40k).

    *Our house is BTO 4rm, 93sqm unit. I did not opt for any doors, flooring tiles and vanity from HDB.*

    Many people have the impression that after collection of money from the customer, many ID will not be interested with you anymore. Thank GOD, Candice is the responsible type. A month before we collect our keys, she took her own initiative to start a Whatpps chatgroup for easy communication. She prompted us on the timeline so we can work with our schedules. Subsequently, we have few more discussion before we received our 3D drawings. We were satisfied with the design as she could project my concept really well. Throughout the renovation period, Candice constantly monitored the progression of the renovation work. She even handles all the vendors delivery. Her thoughtfulness has eased us from our work schedule. The house was handed over promptly with no complain. If there is a grading system, we will give them 9/10. It is not perfect 10 because I believe there is no perfect renovation work. Definitely there will have some issue, but it all depends on how was the situation managed.

    I hope my sharing is helpful to some of you.

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  3. #13
    Junior Member
    Join Date
    Jul 2017
    Posts
    1
    Wow My wife and I are not aware of these horror stories of this company. We must be damn heng! Anyway, just to share our experience with Sky Creation. We went to the Asia Furniture Fair 2017 and met Brice and Raymond there. Brice is a young and friendly guy. On the other hand. Raymond is very experienced and he is the general manager for their Singapore office! Their renovation packages are quite reasonable and most importantly they were not very pushy. They were very responsive and very patience although we asked thousands of questions. Even though there were some hiccups along the way, we could count on them to get things sorted! We were pleased with the final outcome.Click image for larger version. 

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    Last edited by koyasu; 07-16-2017 at 11:53 AM.

  4. #14
    Junior Member
    Join Date
    Jul 2017
    Posts
    1
    Just to share (JTS):

    We absolutely love our home - it was exactly the way we envisioned it to be! Thank you Darren Lim, our Interior Designer (ID), and his team from Sky Creation for making our dream home come true!

    My husband and I decided to engage an ID as we needed an expert to coordinate and manage our renovation project. With 26 years of experience in this industry, Darren is our ideal ID for the best advices. He would always advise us on the most feasible, practical and economical way for our renovation.

    The renovation journey can be arduous. We were fortunate to have found ourselves a professional, competent and easy-going ID to help us oversee the entire process - from ideation, design to renovation works.

    It is never easy to handle a client with Obsessive-Compulsive Disorder (OCD). I was particular about everything (misalignment, scratches, stains, dirt, etc), but Darren was patient with my requests. He was swift in liaising with his contractors and suppliers to make rectifications. His contractors (including the carpenter, electrician, plumber, painter, cleaner, etc) were hardworking and attentive to our needs.

    All in all, it was a pleasant renovation journey for us!

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    Last edited by vivianlpl; 02-02-2018 at 12:31 AM.

  5. #15
    Junior Member
    Join Date
    Jul 2017
    Posts
    1
    Sky creation workmanship and quality for cabinets are great. My ID, Darren Lim, is responsive and very experienced. He know his work well and able to give us analysis on our design concepts. During the planning stage, he will go through with us in great details on our design concepts for our bto 4 room flat. He will list what is our pros & cons of our design concept. He will also give us practical suggestion for our design concepts. While on site, he will go through our design of the house. He will ensure that on paper and on site is match with quality.

  6. #16
    Junior Member
    Join Date
    Jul 2017
    Posts
    1
    i would like to recommend all of you sky creation asia as they help me built my dream house.they are very creative n very humble their ideas in helping u with ur design of your house.

  7. #17
    Junior Member
    Join Date
    Aug 2017
    Posts
    1

    Sky Creation Experience with ID Peiwen

    We would like to say a big thank you to our designer. We were truly happy with her service throughout the whole renovation process - from the day we requested for the quotation until the after sales service. Her flexibility, honest feedback, efficiency and her prompt reply to all our request and feedback is just so amazing.

    Not just coming from her but the service rendered by all the contractors - electrician, carpentar, plumber.. Everyone was all so service oriented. Always with a smile.. Always so cooperative..

    So our BIG THANK YOU again to our DESIGNER PEIWEN for designing our dream home and for the smooth transition throughout our whole renovation process. Such wonderful feeling being a home owner with a designer who takes care of everything and settles every single issue almost immediately.

    Truly from the bottom of our heart, thank you Peiwen!
    Thank you Sky Creation!

  8. #18
    Junior Member
    Join Date
    Oct 2017
    Posts
    1

    My experience with ID Brice

    We had a pleasant experience with our ID Brice. Sky creation provided us with a good worker who shared ideas and saw through the work till the end. We were working on a tight schedule and we are impressed with how he managed the situation and how quickly he made the arrangements. He was meticulous and managed to deliver on time. He always kept us in the loop with updates which eased the situation. Brice put in his 110% and it was evident from the work and the hours he put in, staying back to ensure that the touch-ups were done properly.

    I would honestly recommend Sky creation to my colleagues and friends. The company is reliable. The contractors hired by the company were experienced and gave good advice. Brice was able to coordinate everything smoothly. Thank you.

    ID Brice h/p: 8233 3344
    About ID Brice

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